Insurance

Shiels Insurance

With over 70 years of combined jewellery experience, our Insurance team are here to assist you. They will guide you through the process and assist with providing an accurate and current replacement value for your jewellery claim and then submit this to your insurance company.

Once you have made a formal claim to your insurance company, our expert staff will work with you to get the best possible description of your item(s). You will be asked to provide any previous valuations, the date of purchase, the original price paid and any photographs or receipts you may have. All of this will assist us to replace the item quickly and with minimum fuss to you.

Working with major insurers and loss adjustors, we offer you the best prices, value and products, making your insurance dollars stretch further. We pride ourselves on our exceptional customer service to support you through this process whether it is replacing precious items, repairing a special piece or creating a new bespoke item to cherish.

With 40 stores covering South Australia, Western Australia, New South Wales and Queensland, we invite you instore to select from the large range of jewellery and watches. There are many real benefits when you choose Shiels for your Insurance replacement:

  • Experience
  • Knowledge
  • Price
  • Convenience
  • Honesty

We look forward to welcoming you!

For more information contact the Shiels Insurance Department on:

Phone: 08 8110 4168 - 9.00am-5.00pm Adelaide SA time, Monday to Friday (except for public holidays).

Or contact insurance@twi.com.au